Criterion HCM: Unmatched Simplicity Meets Enterprise Power
About Criterion HCM
Criterion HCM offers an HR platform people actually love, combining built-in flexibility with a commitment to your unique needs.
Our purpose-built platform enhanced by ch.ai - our unique AI capability - seamlessly adapts to your organization's specific challenges, delivering a unified, intuitive, and powerful user experience. With a focus on realized ROI, Criterion HCM simplifies complex HR tasks, boosts efficiency, and ensures customer satisfaction. We proudly serve over 500 enterprise customers across 10+ countries, achieving a 95% satisfaction rate and 100% uptime. Discover the Criterion HCM difference and transform your HR processes today.
One Platform, Endless Possibilities
Powered by 30 years of experience serving mid-market organizations, Criterion offers a single, unified HCM platform—delivering HR, Payroll, Talent Engagement, and Workforce Management with enterprise-grade depth and a user-first experience.
A Platform That Fits You (Not the Other Way Around)
Say goodbye to rigid legacy systems. Criterion’s configurability and flexibility are baked into its DNA, allowing you to tailor workflows, dashboards, and automation to your needs—in days, not weeks.
Exceptional Customer Satisfaction
Trusted by hundreds of organizations across industries, Criterion boasts a 95%+ customer satisfaction rating and has earned recognition as a Hearst Top Workplace.
ROI You Can See and Feel
Criterion isn’t just easy to use—it’s built to deliver real results, reducing complexity, cutting costs, and accelerating key HR and payroll processes. The unified database structure ensures seamless data flow between HR, Payroll, and Talent functions, delivering faster ROI and lower total cost of ownership.
Always-On Success & Support
Behind every deployment is the Criterion Success System™, pairing you with a dedicated Success Manager, ongoing training, feature request channels, and continuous software updates. It’s HCM software—and support—that never stops improving.