CompareHRIS.com Vendor Interview
Vendor Product Name: Delphia Consulting - HR.net Enterprise
Interviewee Name: Brian Delphia
Position: President
Years with Company: 16
Date: 9.15.2009
CompareHRIS.com Questions
What features, options, or services make HR.net Enterprise unique within the HRIS software industry?
• Single application with comprehensive HR functionality to manage the entire employee lifecycle.
• Global HR that serves as the focal point for all employee information and interactions.
• Web-based and multi-country enabled to support multiple languages and currencies.
• Fully configurable processes, screens and workflows by non technical users to match the way your organization does business.
• Flexible and robust electronic document management.
• QuickStart deployment in 6- 10 weeks with 100+ standard built-in processes.
Why do you believe your clients most often select HR.net Enterprise over other HRIS or HRMS systems?
• A single comprehensive integrated solution that spans functionality to manage the entire employee lifecycle.
• Ultimate flexibility and ease of configuration.
• Flexible, powerful workflow design and engine.
• Easy to use intuitive screens and interfaces to manage data.
• Value for the money as a complete HRMS solution.
Describe a recent client who purchased HR.net Enterprise and define the benefits and advantages your company was able to provide.
Galapagos- Corporate Headquarters- Stamford, CT
Over-riding goal – help managers do their jobs better and more efficiently.
• Key Requirements:
o Simplicity of use
o Easy-to-adapt workflow
o Web native design
o Multi-country support
o Lightweight technical and hardware demands
o Flexibility for mergers and acquisitions
o Low on-going costs
• Results:
o Reduced ongoing costs – entire project was less than 1 module of previous ERP solution
o Reduction in HR administrative headcount by 1 FTE
o Reduction in head count reporting from one-half day per month to 15 minutes per month
o Reduction in recruitment authorization from weeks to minutes
o Reduced absences due to better monitoring
o More agile due to improved data access
What purchase options do you offer?
• One-time software license purchase
• Hosted software license
• Software as a Service (SaaS) – Monthly subscription based on per employee per month.
What type of training and implementation services do you offer?
Training:
• There is a wide selection of training solutions ranging from onsite training to web-based training. Topics range from basic user training through advanced system administrator training.
Implementation:
• Services include project management, business requirements analysis, functional specifications analysis and review, configuration consulting, data migration, acceptance testing and end user training. Throughout the duration of deployment we work with our clients to ensure a smooth implementation of HR.net Enterprise by developing a mutually agreed upon project plan and insure implementation milestones are achieved to keep your project on track.
• Our Quickstart implementation program (software installation, system configuration, employee and manager self service and HR staff training) enables clients to “go live” within 6- 10 weeks from receipt of signed agreement. Because HR.net Enterprise can be implemented in a phased approach, implementation of additional functionality can be planned to meet the needs of our clients. Total project duration depends on each client’s specific requirements.
Describe a prospective client who is an ideal fit for HR.net Enterprise.
Organizations who:
• Desire a single, full-featured HRMS solution
• Desire to focus resources on strategic initiatives
• Are technology centric
• Desire web-based solutions
• Value workflow and process automation
• Need data integration/sharing with other applications
• Want a solution that is scalable and will grow with them
• Have complex needs
• Need a Global Solution
Based on # of employees, what is the target market for HR.net Enterprise?
Organizations with 100 – 100,000 employees
Are there industries HR.net Enterprise is best suited for?
HR.net Enterprise is universal in that it meets the HR needs of an organization, which tend to be fairly standard versus industry specific. During our initial discovery process, we work with clients talking to the various stakeholders affected by the current challenges and objectives. This process enables us to provide information they need to determine whether or not HR.net Enterprise is a viable solution for them. Our goal is to enable clients to make informed decisions as to whether or not HR.net Enterprise is a viable solution for them. Sometimes the answer is “no” which is ok too.
What are Vizual’s future development plans?
Upgrades to HR.net Enterprise software are provided to clients at no extra charge based on their support package. Upgrades are supplied on a single CD and can be easily installed. Typically there are two upgrade releases of the software per annum ensuring clients keep pace with the latest developments and best functionality. The upgrade process is designed to be seamless and will not overwrite or impact any parts of HR.net Enterprise configured specifically to meet the needs of our clients.
What are the biggest changes you have seen in the HRIS/HRMS software industry in the past five years?
• Movement to “anywhere, anytime” solutions
• Going green paperless solutions for electronic employee file management
• Movement to self service, staff empowering solutions
What changes do you expect for the HR software industry in the next five years?
• Demand for more robust solutions with built in functionality as a standard to meet the various HR needs
• Automation of business processes, workflows and rules
• Single portal access to all pertinent information and resources for staff
• Robust talent management for recruiting and staff development as the economy rebounds
What advice would you offer to someone who is just beginning their search for an HRIS/HRMS software application?
By all means involve all the stakeholders in all phases of research and analysis to insure buy in and that their needs are disclosed and addressed. Too often access to each of the stakeholders is restricted during the research and information analysis stages which results in surprises or un-fulfilled needs and thus a less than satisfactory result.
Also have a well defined process by which to review, compare and select. This makes the process much more efficient and accurate as well as helping to insure uniformity throughout the entire process for everyone, including the vendors. By having a well defined process that is communicated clearly early in the process you will help insure a more successful end result and maximize time and efforts.
Is there any additional information about Delphia Consulting or HR.net Enterprise that you wish to relay to those who may read this interview?
Since our inception, both Delphia and Vizual have been in the business of providing HRMS solutions. We are committed to providing a quality HRMS experience for our clients. Our businesses have been built on our HR expertise and providing clients with solid solutions that meet or exceed their needs. “HR is our business”.