For information on the Sage suite of products please see the Sage People page directly as we no longer publish information about product re-sellers.
We gather all of our information directly from the HR software developers.
Dresser & Associates is the leading solution provider for Sage North America and has been named the #1 Sage HRMS Business Partner. Dresser has been providing unique solutions for hundreds of businesses and providing them with the most productive and effective uses of current technology. Its mission is to provide quality services and cost effective solutions in order to ensure successful implementations that are on time and within budget. Dresser is committed to providing products and services that meet its customers’ needs and exceed their expectations.
They support and service Sage HRMS (formerly Sage Abra, currently Sage People) and Payroll software products to provide turnkey solutions to customers.
Implementation & Support from Dresser & Associates
A major key to a successful implementation is in our methodology. Most implementations fail because of poor planning and haphazard execution. We utilize a very structured implementation and training model to allow you to get up and running with your new HRIS as soon as possible. We provide our prospects with copies of our implementation checklist, guide and training books so that they see our methodology. Having a structured implementation process puts our Sage HRMS customers at ease.
Dresser also offers on-going human resource management services on a consultant or outsourced basis, providing consulting services to improve operational and management performance. Dresser is focused on assisting its clients by linking people strategies with business strategies. We have developed and put in place processes and resources that will assist you in maximizing the utilization of your Sage HRMS system. We offer comprehensive online seminar series featuring year-round basic through advanced interactive product trainings, providing end user trainings in computer centers near our customers and on site end user trainings.
We have developed a cadre of the best Sage HRMS consultants and have more certified consultants who are HR/Payroll professionals than any other vendor. Our consultants are available at a moment’s notice to provide assistance when our customers are in need of help. With our technology, we can assist our customers within minutes on their own desk top.
Customer service coordinators are assigned to each of our Sage HRMS customers to maintain constant direct contact. They touch base with our customers to follow up on their support experience and to escalate open issues, if required, after they have called Sage tech support for help. They contact our Sage HRMS customers during their implementation process on a weekly basis until they have gone live and they also keep in touch with our customers on an eight week cycle to ensure they are doing well and to make certain they are aware of the resources we are providing, especially free sessions.
Features are important in any software but what is more important is utilizing all the features and functionality of the software. We want to emphasize that the most important decision during your selection of a new HRMS system is who will help you utilize the full functionality of the software. We are committed to assisting our customers maximize the utilization of their Sage HRMS systems.
Dresser & Associates believes that “one size fits all” does NOT fit all and that tailored solutions, designed for shared visions, strategies, and goals are the preferred way of doing business.
About Dresser & Associates
Dresser & Associates was founded in 1991 as a management consulting firm and became a Sage North America business partner in 1997. Headquartered in Scarborough, Maine, Dresser has regional offices in Georgia and Florida. Dresser is one of the leading National Partners for Sage and has been named the #1 Sage HRMS Business Partner. We have been named to the Sage Chairman’s Club for four consecutive years. Dresser is dedicated to the continuing professional success of its customers and business partners.